Computer help,Computer Support,Online Tech Support,Remote Computer Support

Showing posts with label Microsoft Support Services. Show all posts

Wednesday, October 1, 2008

How to obtain the latest Windows XP service pack

Windows XP Service Pack 3 is a service pack that is cumulative back to the last currently-supported service pack. This means that Windows XP Service Pack 3 contains all the fixes that were included with Windows XP Service Pack 2 (SP2). If you have already Installed Microsoft Windows XP Service Pack 3 (SP3), you do not have to install Windows XP SP2.

Note You must have either Windows XP Service Pack 1 a or Windows XP Service Pack 2 installed in order to install windows XP Service Pack 3.

How to obtain

You can use Windows Update or the Microsoft Download Center to obtain Windows XP Service Pack 3 (SP3)

Check for updates on Windows Update

1.	Visit the following Microsoft Web site: http://windowsupdate.microsoft.com (http://windowsupdate.microsoft.com) or get instant online microsoft support
2.	Click Express Install (Recommended).
3.	If your computer qualifies, Windows XP SP3 will be one of the updates that are automatically selected. Click Install.
4.	Review and accept the End User License Agreement (EULA).

Windows XP SP3 will be downloaded to your computer, and the Windows XP Service Pack 3 Setup Wizard will help you install it.

Obtain the latest Windows XP service pack from the Microsoft Download Center

If you have trouble obtaining the service pack from Windows Update, you can obtain the standalone update package from the Download Center.
The following file is available for download from the Microsoft Download Center:

Download the Windows XP Service Pack 3 package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4)

Microsoft scanned this file for various types of computer viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

How to obtain Windows XP Service Pack 3 on a CD

To order Windows XP SP3 on a CD, visit one of the following Microsoft Web sites, as appropriate for your region:

Asia

https://om2.one.microsoft.com/opa/start.om?StoreID=D7A098F4-4034-4CCB-A785-9E890E6B4F5B&LocaleCode=en-us&NewTrans=1 (https://om2.one.microsoft.com/opa/start.om?StoreID=D7A098F4-4034-4CCB-A785-9E890E6B4F5B&LocaleCode=en-us&NewTrans=1)

Europe and Africa

https://om2.one.microsoft.com/opa/start.om?StoreID=7B7AA929-BD0A-487A-BC7E-DF7631FEE660&LocaleCode=en-us&NewTrans=1 (https://om2.one.microsoft.com/opa/start.om?StoreID=7B7AA929-BD0A-487A-BC7E-DF7631FEE660&LocaleCode=en-us&NewTrans=1)

North America

https://om2.one.microsoft.com/opa/start.om?StoreID=CE6E3AFC-6B25-4F99-8913-3E3453AD966D&LocaleCode=en-us&NewTrans=1 (https://om2.one.microsoft.com/opa/start.om?StoreID=CE6E3AFC-6B25-4F99-8913-3E3453AD966D&LocaleCode=en-us&NewTrans=1)

South America

https://om2.one.microsoft.com/opa/start.om?StoreID=2CE39C54-6B20-417F-B9C0-9F513FA18153&LocaleCode=en-us&NewTrans=1

Wednesday, September 24, 2008

How to Connect to Another Computer Using Remote Access Software

If you have Windows XP it has built in remote access software that helps you connect to a friends computer, by invitation, to help them by taking remote access control of their computer system. This means you could be in the USA and be helping your friend in Australia to find a solution to his or her computer problems. The technology to gain remote access to basically anyone's computer is available on most computer users start menu. I regularly give my friends computer support from the comfort of my own home.

What you need to use the Computer Help and Support tool to gain remote access

1. An broadband or cable internet connection.
2. Windows Xp on both computers
3. An email address or be signed into Windows 4. Live messenger.

The easiest way to connect

It is very easy to connect two computers over the internet. One computer can take control and fix problems on the other computer. Following these steps to use the Help and support software that is built in to Windows.

1. Sign in to Windows Live Messenger and have your friend do the same thing.
2. Go to the start menu and choose Help and Support (shown below) Just the computer user that wants to invite does this.
3. The Help and Support Center will appear.
4. Click on Invite a Friend to connect to your computer with Remote Assistance. Located under the Ask For Assistance menu.
5. Then press Invite someone to help you. The window below will appear.
6. Choose your friends name from the Windows Messenger contact list.
7. Click on Invite this person.
8. This will allow your friend to see your desktop. If they want to control your they must press the Take control button and the other person must agree by pressing ok..

Check out the Screenshots for this article at How to connect to another computer. This is what I see when I am in control of my friends computer...I can go on the internet or read their emails etc..

Reasons to use Microsoft Windows Support

--Your problem is so minor, you do not want to bother an IT support person.

--You cannot afford an It technician, and your know a computer whiz..

--You have already rang software support or your internet service provider and they could not help

--You constantly need desktop computer help and using remote access software is easy!!

Notes:

--If you close the Remote Assistance Window it will disconnect. And you will have to start your remote access again if you want to connect.

--Don't worry if it is a bit slow because that is normal. The speed of your remote access depends on your speed of both internet connections.

--You can also connect using an email address. The invitation is sent through email.

Wednesday, September 17, 2008

Fix Windows XP Slow Startup Problem

Are you running Windows XP and experiencing the slow startup problem? It’s very annoying waiting for your computer to boot or load programs. I used to be able to make a whole pot of coffee while my computer booted. Here’s a few things you can do to speed up the process. It helps to fix your Computer Problems. So many site available for troubleshoot your computer and provide Computer Help.

If you have an older computer that tests the memory every time you boot and goes through multiple startup screens there is a way to eliminate that. Restart your computer and enter the bios. Look for boot options and enable quick boot. This will enable you to skip all the unnecessary startup screens and other sequences.

Not all PCs have that option. Next you will want to look at your antivirus program. Going to the options menu and make sure it is not scanning every time you start your computer. If it is disable this option, this can really slow down your boot time.

You’ll also want to do a general cleaning up your hard drive. You can do that by selecting your hard drive and running the disk cleanup. You can also remove any old programs that you no longer use, the less software your PC has to load, the faster it will be. Next you will want to eliminate any startup programs that you do not absolutely need. The problem is Windows XP made this difficult. There really is no easy way to do it. You can download a third-party program like tweak UI. Or most registry repair programs will enable you to remove startup programs safely.

Next you will want to do a full virus scan and also a scan for spyware and ad aware. If you haven’t performed maintenance on your computer for a while you might be shocked at what it finds. All of the above suggestions may help, but in most cases, the biggest problem for slow boot is a corrupted or damaged Registry. You will need a good computer registry repair program to fix it.

Your computer’s registry contains all the files and settings that your software needs to reference every time it loads. Over time, from uninstalling and installing software your registry collects a lot of orphaned files. These need to be cleaned or repaired. Improper shutdowns, viruses, crashes, improper uninstall, or spyware will cause your registry to become corrupt or bloated over time.

When you boot your computer, the startup sequence refers to the registry to load software. It may be looking at a corrupted files and software that is no longer working or on your computer. In most cases this is the reason why Windows XP boots so slow. You should perform regular maintenance on your registry to keep it fully optimized. Doing so is like giving your computer or a tuneup. You will be amazed at the increased performance and speed of your computer. If nothing works then you can go for computer optimization services

Wednesday, July 30, 2008

How to repair Windows Registry have Corrupted File

If your system gives the following Error massage “Your XP/2000 system displays the following error message: Stop error c0000218. Windows could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SOFTWARE” That means that the Software Registry Hive is corrupted. And you want to troubleshoot your computer errors and solve these problems. Below some instructions are provided for Computer Help as to repair your computer.
.
1. Boot your system with the Windows XP/2000 Install CD, let the system start the Setup. Once in the Setup, choose to run the Recovery Console. Now type the following commands pressing Enter after each line.

md tmp
copy C:\windows\system32\config\software C:\windows\tmp\software.bak
delete C:\windows\system32\config\software
copy C:\windows\repair\software C:\windows\system32\config\software

Try to boot the system.
1.1 Zip the corrupted registry file .bak
2. If you don't have an XP/2000 CD with the Recovery Console on it, you can try removing your hard drive and connecting it your friend's system or installing another Windows system in a different directory. Then you can access the \Windows\System32\Config folder. Copy the files System, Security, Sam, Software and Default to a safe location. Then go to the \Windows\Repair folder. Those five files are your orginal registry files created when XP/2000 was first installed. Copy the file (with the name as the corrupted one) from the \Computer Registry Repair folder and paste it into the \Config folder.

Try to boot your system.
2.1 Zip the corrupted registry file.
3. Upload this file to us. Please wait until the 'The uploaded file has been successfully accepted by Willing Software' note appears.

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