Monday, December 15, 2008

RED HERRING AWARDS IYOGI FOR THE 2008 RED HERRING ASIA AMERICA 100

Award Recognizes the 100 “Most Promising” Asian Companies Driving the Future of Technology

Silicon Valley, CA, Dec 9th, 2008— Red Herring today announced that iYogi is a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia.

IYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India with more than 50,000 customers. The company offers consumers an unlimited, annual subscription service for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware, Microsoft Products Support, Windows Operating systems, Computer Support, Software applications, MP3 players, Networking devices, Digital camera, Printers and scanners etc.

The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout Asia and identified the top 100 out of more than 1,000 closely evaluated companies that are leading the next wave of innovation.

“Our winners and Finalists demonstrate that Asia is increasingly becoming a leader in innovation, contrary to common stereotypes", said Joel Dreyfuss, editor-in-chief of Red Herring. " It was tough to choose just the top 100 finalists from such a large list of excellent contenders, and we are very happy with the quality of the companies we selected as finalists."

“We believe consumers and small business owners should have low-cost access to the highest quality support available on the planet", said Uday Challu, CEO of iYogi. “We are thrilled that our innovative approach to solving everyday technology problems for consumers and our managed services for small businesses has been recognized by Red Herring’s keen-eyed leadership. We are continuously innovating in adding new services that includes PC recovery, anti-virus, anti-spyware, data back-up and PC optimization in providing the best tech support experience for our customers”, adds Uday.

The 100 winning companies have been announced at the Red Herring Asia event in Hong Kong. The CEOs of the winning start ups presented their innovative ideas and technologies to an audience of leading entrepreneurs, financiers, and corporate strategists at the event at the Hong Kong, JW Marriott Hotel earlier this week.

About iYogi

iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.

iYogi Contact

iYogi Contact

Vishal Dhar

President Marketing, iYogi Inc.

Phone: 212 229 0901

Email: vishal@iyogi.net

Thursday, November 13, 2008

How to use the Recovery Console command prompt

In last section we all ready discussed about how to use recovery console in Windows XP. But you can use recovery console though command prompt. Now i am going to discuss about How to Use Recovery Console in Windows XP using command prompt. It provide you computer help for recover the console via command prompt.

When you use the Recovery Console, you are working at a special command prompt instead of the ordinary Windows command prompt. The Recovery Console has its own command interpreter. To enter this command interpreter, you are prompted by Recovery Console to type the local Administrator password.

When the Recovery Console starts, you can press F6 to install a third-party SCSI or RAID driver, in case you need such a driver to access the hard disk. This prompt works the same as it does during Computer Set-Up and Installation Services.

The Recovery Console takes several seconds to start. When the Recovery Console menu appears, a numbered list of the Windows installations on the computer appears. (Generally, only c:\Windows exists.) Press a number before you press ENTER, even when only one entry appears. If you press ENTER without selecting a number, the computer restarts and begins the process again.

When you see the prompt for %SystemRoot% (generally C:\Windows), you can start using the available commands for the Recovery Console.

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Sunday, November 9, 2008

How to Use Recovery Console in Windows XP

The Recovery Console is a feature of the Windows 2000, Windows XP and Windows Server 2003 operating systems. It provides the means for administrators to perform a limited range of tasks using a command line interface. Its primary function is to enable administrators to recover from situations where Windows does not boot as far as presenting its graphical user interface.

How to use the Recovery Console Command promt
You can enable and disable services, format drives, read and write data on a local drive (including drives that are formatted to use the NTFS file system), and perform many other
administrative tasks. The Recovery Console is particularly useful if you have to do computer repair by copying a file from a disk or CD-ROM to your hard disk, or if you have to
reconfigure a service that is preventing your computer from starting correctly.

If you cannot start your computer, you can run the Recovery Console from the Microsoft Windows XP startup disks or the Windows XP CD-ROM. This article describes how to perform
this task.After Windows XP is installed on your computer, to start the computer and use the Recovery Console you require the Windows XP startup disks or the Windows XP CD-ROM.

Note To start the computer from the Windows XP CD-ROM, you must configure the basic input/output system (BIOS) of the computer to start from your CD-ROM drive.

To run the Recovery Console from the Windows XP startup disks or the Windows XP CD-ROM, follow these steps:
1. Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows
XP CD-ROM into the CD-ROM drive, and then restart the computer. Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted.
2. When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
3. If you have a dual-boot or multiple-boot computer, select the installation that you
must access from the Recovery Console.
4. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.
5. At the command prompt, type the appropriate commands to diagnose and repair your
Windows XP installation.

For a list of commands that are available in Recovery Console, type recovery console commands or help at the command prompt, and then press ENTER.

For information about a specific command, type help command name at the command prompt, and then press ENTER.
6. To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.

If you get any kind of problem in using recovery console then go for Microsoft Windows Support

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Wednesday, November 5, 2008

Windows could not start because of a computer disk hardware configuration problem

One of the following Error display on screen When you attempt to start Microsoft Windows Xp.

Error message 1
Windows could not start because of a computer disk hardware configuration problem.

Could not read from the selected boot disk. Check boot path and disk hardware.

Please check the Windows documentation about hardware disk configuration and your hardware reference manuals for additional information.
Error message 2
Windows NT could not start because the following file is missing or corrupt:

Winnt_root\System32\Ntoskrnl.exe

Please re-install a copy of the above file.
Error message 3

Winnt_root\System32\Hal.dll missing or corrupt:

Please re-install a copy of the above file.

Additionally, you may experience one or more of the following behaviors:
• If you start the computer to the Recovery Console, a command prompt may appear with no option to log on to the Windows installation.
• If you try to access the Microsoft Windows Help folder or Windows folder, you may receive the following error message:
Access denied.
• If you try to perform a Repair operation from the Windows XP CD-ROM, the Windows installation is not detected and you cannot repair Windows.

This behavior can occur if any or some of the following conditions are true:
• The Default value in the [Boot Loader] section of the Boot.ini file is missing or invalid.
• Windows XP is not installed in the location specified in the Boot.ini file.
• The Ntoskrnl.exe file is missing or damaged.
• The partition path in the Boot.ini file is not set correctly.
• General hardware failure.


RESOLUTION

Method 1
Edit the Boot.ini file to restore or correct the Default entry and to ensure that the other entries in the [Operating Systems] section of the Boot.ini file point to the appropriate directories.

For more information about how to edit the Boot.ini file, click the following article number to view the article in the Microsoft Knowledge Base:
289022
How to edit the Boot.ini file in Windows XP

Method 2

Use the Bootcfg utility in the Recovery Console to correct the Boot.ini file:
1. Use the Windows XP CD-ROM to start your computer.
2. When you receive the message to press R to repair Windows by using the Recovery Console, press the R key.
3. Select the Windows installation that you want, and then type the administrator password when prompted.
4. Type bootcfg /rebuild, and then press ENTER.
5. When the Windows installation is located, the following instructions are displayed:
Add installation to boot list? (Yes/No/All)
[Type Y in response to this message.]

Enter Load Identifier:
[This is the name of the operating system. Type Windows XP Professional or Windows XP Home Edition.]

Enter OS Load options:
[Leave this field blank, and then press ENTER].
After you perform the preceding steps, restart the computer, and then select the first item on the boot menu. This should allow Windows XP to start normally.

After Windows XP has successfully loaded, the Boot.ini can be modified to remove the incorrect entry.

Method 3

1. Start the computer by using your Windows XP CD-ROM. Press any key to boot from the CD.
2. After the setup files are finished loading press R to repair using Recovery Console.
3. When you are in the recovery console, select the installation to log on to (usually number 1), and then press ENTER.
4. Login to the Administrator account by typing the password for this account, and then press ENTER.
5. At the recovery console command prompt, type the following command, and then press ENTER:

For Uni-Processor systems:
expand :\i386\ntoskrnl.ex_ :\Windows\system32\ntoskrnl.exe
For Multi-Processor systems:
expand :\i386\ntkrnlmp.ex_ :\Windows\system32\ntoskrnl.exe
Note In these two commands, the placeholder represents the drive letter of your CD drive, and the placeholder represents the drive letter of the hard disk on which windows is installed.
6. If you receive a prompt to overwrite the file, press Y.
7. Type exit, and press ENTER at the command prompt.

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